Operations Manager

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    Location: Bangalore / Goa

    Mode of Hire: Permanent

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    Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor’s or higher degree; OR appropriate combination of education and experience.

    Job Requirements:

    • Two or more years of proven success in an operations management role
    • Proficiency in conflict management and business negotiation processes
    • Knowledge of business productivity software and an aptitude for learning new applications
    • Excellent communication skills, essential for collaborating with teams and talking with management and other non-team individuals.
    • Superior critical thinking capabilities, including the ability to think on their feet.
    • Showing a comfort with quickly changing priorities, plus a highly developed adaptability and flexibility.
    • A strong familiarity with various Agile and Scrum elements, including Agile planning and Agile project management with Scrum

    Job Responsibilities:

    • Manages and coordinates product development teams.
    • Evaluates and resolves technical feasibility and production issues with the support of production support team
    • Helping teams achieve a high level of performance and quality, holding teams accountable for their work, removing obstacles, and mentoring less experienced team members.
    • Defining the release schedule in coordination with SMs and POs.
    • Supporting product owners in managing communications with stakeholders, managing customer’s expectations for deliverables, and implementing an effective project governance system.
    • Coordinating with scrum teams on delivery of roadmap items and other deliverables.
    • Identify inter team dependencies and help teams collaborate to derive seamless outputs with well synchronized efforts
    • Identify inter team conflicts in delivering product value to customers and proactively resolve with the help of product owners and scrum masters