HotelHub is a hotel booking platform designed for Travel Management Companies for managing business travel. The platform includes an intuitive booking tool for agents that fully automates the hotel booking workflow. Additionally, the HotelHub platform includes an API that is integrated with the industry’s online booking tools. This ensures all hotel bookings regardless of how they are booked, are manageable within the HotelHub platform.
We’re delighted to announce that Flight Centre Travel Group has selected HotelHub to provide a seamless, global hotel booking and distribution solution for its global corporate brands, FCM and Corporate Traveller. Flight Centre was looking for an omnichannel approach to their hotel booking needs and, following a rigorous RFP process, we are now working with them to support their hotel strategy.
HotelHub will be available to FCM and Corporate Traveller consultants through their agent booking tools, as well as to clients through traveller self-booking tools including online booking tools and apps. Content from multiple sources including the GDS, OTAs and any direct hotel content negotiated by Flight Centre or the client is consolidated into one interface to bring recommended, personalised content in a single view to agents or travellers.
The HotelHub Agency Booking Tool is an intuitive web application that provides an end-to-end hotel booking workflow. Using HotelHub Connect, the GDS point-of-sale is tightly integrated with the web-based Agency Booking Tool. Once a hotel booking is completed, the PNR is automatically updated by HotelHub to reflect the hotel booking.
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The REST based API is our highly scalable and stable interface to all hotel content in HotelHub. It allows agencies, corporates, and technology partners the power to integrate multiple sources of hotel content including GDSs, OTAs and hotel bed-banks with any application of their choice.
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HotelHub Rate Optimiser tracks hotel rates to optimise bookings for savings and revenue. The optimisation rule-based algorithm automatically monitors bookings right from the time you book until the check-in date. Using ML, Rate Optimiser scans your current bookings and automatically re-shops for better hotel rates.
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HotelHub self-booking tool empowers travelling employees to book hotels directly through its intuitive, user friendly interface, compatible with mobile and desktops. The built-in automated policy validation system ensures users book policy compliant accommodation. The tool also provides revenue optimisation options for TMCs.
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Safety and hygiene are of utmost importance to travellers and the HotelHub API has now been enhanced to indicate the newly added safety features. All the booking tools using this API can display the Safe to Stay information in their UI, enabling agents and travellers choose the right hotel with confidence.
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HotelConnect is a user-friendly app which deeply integrates with the agent GDS terminal enabling a hotel to be booked in less than 10 seconds. Whenever an overnight stay opportunity is detected in a traveller’s itinerary, HotelConnect automatically attaches the hotel segment to the PNR with help of a single click.
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HotelHub Personalisation solution provides context-appropriate data in the hotel booking flow with help of advanced AI & ML technologies. It continuously analyses application usage data of agents, travellers and corporations to improve the personalisation logic which in turn improves user satisfaction and increases booking profitability.
Discover moreExplore a wide range of case studies to get an in-depth understanding on how our cutting-edge products and customised solutions are driving profitability and efficiency across the travel industry.
